Step 3: Set its Startup type to Automatic. Step 2: Locate Apple Mobile Device Service, right-click it, and choose Properties. Step 1: Open the Run window by pressing Win + R, input services.msc and click OK to open the Services window. Restart Apple Mobile Device Service (AMDS)įollow these steps to restart this service to fix Windows 10 photo import not working: If it is installed, but you still cannot import pictures, you need to restart Apple Mobile Device Service. If it is not here, reinstall iTunes to get Apple Mobile Device Support. You can go to Control Panel > Programs and Features to check if it is listed. If your computer doesn’t install Apple Mobile Device Support, the computer cannot recognize the phone and you can’t import photos from iPhone to Windows 10. Once it is connected to the computer, you will get a notification asking you to trust this computer, Jut tap Trust and then you can import photos. Unlock iPhone and Let It Trust Your Computerīefore transferring files to Windows 10, ensure you unlock your iPhone using a passcode. If not, try other solutions to fix the issue of Windows 10 photo import not working. You can try another USB cable and see if it is the problem with the cable. Sometimes, the third-party USB cable can let the computer recognize your iPhone and view photos but it cannot import photos to a computer. If possible, use an official Apple USB cable to connect the iPhone to your computer.
Fixed: Can’t Import Photos on Windows 10 Use a New USB Cable The reasons for this can include a faulty USB cable, iPhone not trusting the PC, not properly installing Apply components, USB driver damaged, changed file permissions for the pictures folder, photos saved on iCloud, etc.įortunately, it is easy to fix this issue and here we will list some potential solutions. Then, you ask “why won’t my pictures import to my computer”. No pictures or videos were found on this device.Somehow, you can’t import photos from iPhone to Windows 10. Tip: What to do if the Photos app is not working? Refer to this post - Windows 10 Photos Not Working? Use These Methods to Fix It.
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